Frequently Asked Questions
Your Central Texas Concrete, Welded Metal, and Masonry Experts: FAQ
Welcome to the FAQ page for your trusted concrete, welded metal, and masonry service provider in Central Texas! We serve a wide area including Temple, Waco, Round Rock, Austin, Salado, Belton, Killeen, Jarrell, and Harker Heights, Texas. Here, you'll find answers to common questions about our services and what you can expect when working with us.
General Questions
Q: What areas do you serve? We proudly serve a broad range of communities across Central Texas, including Temple, Waco, Round Rock, Austin, Salado, Belton, Killeen, Jarrell, and Harker Heights.
Q: Are you licensed and insured? Yes, we are fully licensed and insured to perform all concrete, welded metal, and masonry work in Texas. We can provide proof of insurance and certifications upon request.
Q: How do I get an estimate for my project? You can request an estimate by calling our office, filling out the contact form on our website, or emailing us. For many projects, we can provide a preliminary estimate over the phone if you have the dimensions and details ready. For more complex projects, we'll schedule a site visit to provide a detailed, written quote.
Q: Do you offer free estimates? Yes, we offer free, no-obligation estimates for all our services.
Q: What payment methods do you accept? We accept various payment methods, including cash, checks, and major credit cards. Specific payment terms will be outlined in your project contract.
Q: Do you require a deposit? A small earnest deposit may be required to secure your project on our schedule, particularly for larger jobs. This will be clearly stated in your contract.
Q: How soon can you start my project? Our project start times vary depending on our current workload and the scope of your project. We'll provide an estimated start date when you receive your quote.
Q: What happens if there's bad weather during my project? We monitor weather conditions closely. In the event of inclement weather that could impact the quality or safety of our work, we will pause the project and resume as soon as conditions are favorable. We will keep you informed of any schedule changes.
Q: Will you provide a written contract? Absolutely. A detailed written contract outlining the scope of work, materials, timeline, and payment schedule will be provided for all projects. We believe in clear communication and transparency.
Q: Who will be managing my project? You will have a dedicated project manager who will be your primary point of contact throughout the project. They will oversee the work, ensure quality, and address any concerns you may have.
Concrete Services FAQ
Q: What is the difference between cement and concrete? Cement is a fine, powdered binding agent (like Portland cement) that, when mixed with water, sand, and crushed stone (aggregates), forms concrete. Concrete is the final hardened material used for construction.
Q: What types of concrete services do you offer? We offer a comprehensive range of concrete services for both residential and commercial clients, including:
- Concrete foundations and slabs
- Driveways and sidewalks
- Patios and pool decks
- Curbs and gutters
- Decorative concrete (stamping, staining, exposed aggregate)
- Concrete repair and leveling
- And more!
Q: How long does concrete take to cure? Concrete undergoes a curing process where it gains strength over time. While it can often be walked on within 24 hours, it typically takes 5-7 days for residential vehicle traffic and up to 28 days to achieve its full design strength. Proper curing is crucial for durability.
Q: Why does concrete crack? Is it a problem? Concrete shrinks as it dries, which can lead to cracking. We utilize control joints (pre-planned cuts) to encourage cracks to form in straight, controlled lines, minimizing their visibility and impact. Hairline cracks within control joints are normal and usually not a structural concern. Larger cracks with significant movement should be inspected by a professional.
Q: Do I need to prepare my site before you pour concrete? We will advise you on any necessary site preparation during the estimation phase. Generally, the area needs to be cleared of debris, leveled, and a proper base (like crushed limestone) installed to ensure uniform support and drainage.
Welded Metal Services FAQ
Q: What types of welding services do you provide? We offer a variety of welded metal services, including:
- Custom metal fabrication (steel, stainless steel, aluminum)
- Structural steel welding (beams, columns)
- Repairs for metal structures and equipment
- Custom gates, fences, and railings
- Metal awnings and canopies
- And more!
Q: Do you offer mobile welding services? Yes, we provide portable/mobile welding services for on-site repairs and fabrication, bringing our expertise directly to your location.
Q: What types of metals do you work with? We are proficient in welding various metals, including steel, stainless steel, and aluminum.
Q: Can you help with custom metal designs? Absolutely! We can work from your existing designs, or our team can assist you in creating custom metal solutions to meet your specific aesthetic and functional requirements.
Masonry Services FAQ
Q: What masonry services do you offer? Our masonry services include:
- Brickwork and stonework
- Retaining walls
- Fireplaces and chimneys
- Outdoor kitchens and living spaces
- Masonry repair and restoration
- Cultured stone and veneer installation
- And more!
Q: What types of materials do you use for masonry? We work with a wide range of masonry materials, including various types of brick, natural stone, manufactured stone, and concrete blocks. We can help you select the best materials for your project's aesthetic and functional needs.
Q: Do I need a permit for my masonry project? Depending on the scope and location of your project, a permit may be required by your local municipality. We can assist you in determining if a permit is necessary and help navigate the permitting process.
Q: Can you match existing masonry for repairs or additions? We strive to match existing masonry as closely as possible in terms of material, color, and mortar. We'll assess your current masonry and discuss the best approach for a seamless integration.
Q: How do I maintain my new masonry? Proper maintenance can extend the life of your masonry. We'll provide specific care instructions based on the materials used in your project, which may include cleaning recommendations and sealing if applicable.